Privacy Policy
Privacy Policy
How Biolink Health collects, uses, and protects your personal information when you use our AI-powered health insights platform.
Welcome to Biolink Health ("Biolink," "Biolink Health," "we," "our," or "us").
Biolink Health is an AI-powered health insights platform designed to help users better understand their health data, wellness trends, and lifestyle patterns. The platform may integrate data from wearable devices, health platforms, and user-reported inputs to generate personalized insights and analytics.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Biolink Health mobile application, the website located at https://biolink.health, and any related services, features, or communications (collectively, the "Service").
By using the Service, you agree to the practices described in this Privacy Policy.
Information We Collect
Data you provide directly and information collected automatically
Information You Provide Directly
When you create an account or use the Service, we may collect information you voluntarily provide, including:
You may also provide health-related information such as lifestyle habits, nutrition information, sleep patterns, stress levels, and other wellness-related inputs.
Health and Wellness Data
Biolink Health may process health and wellness data you choose to provide or authorize through integrations. This may include:
Biolink Health does not provide medical advice and is not a medical provider. The information collected is used to generate analytics, trends, and educational insights.
Automatically Collected Information
When you use the Service, we may automatically collect certain technical information, including:
We do not collect precise location data unless explicitly enabled by the user.
Third-Party Integrations
Biolink Health may allow you to connect third-party services such as wearable platforms, health tracking platforms, or other wellness services. Examples may include wearable devices or health data platforms.
If you choose to connect these services, we will access only the data you explicitly authorize. This may include sleep data, activity metrics, heart rate trends, or other health-related metrics provided by those platforms.
You can revoke access to these integrations at any time through the third-party provider's settings.
How We Use Your Information
Purposes for which we process your data
We use the information we collect to:
We do not sell your personal information.
AI Processing
How artificial intelligence processes your data, including third-party AI infrastructure
Biolink Health uses artificial intelligence and data analysis tools to generate personalized insights from user data.
When you use AI-powered features, your inputs may be processed by trusted third-party AI infrastructure providers. We take reasonable measures to ensure that such processing occurs securely and in accordance with applicable privacy protections.
AI-generated insights are informational in nature and may not always be accurate or complete.
Third-Party AI Processing — OpenAI
When you use AI-powered features in the Biolink Health app (including AI chat and related flows), we send certain information to OpenAI, LLC ("OpenAI"), our third-party AI infrastructure provider, so that OpenAI can generate responses and insights on our behalf.
Categories of information that may be sent to OpenAI include:
To operate AI features you request, such as answering questions, summarizing information, and generating wellness-oriented insights. AI output is informational and is not a substitute for professional medical advice.
Where required, we obtain your explicit consent before sending personal information to OpenAI for these features. You can withdraw consent by turning off AI data sharing (OpenAI) in the app Settings. If you do not consent, AI features that rely on OpenAI processing will not be available.
We retain chat and related records as described elsewhere in this Privacy Policy. OpenAI's processing and retention are subject to OpenAI's terms and privacy policy; we use contractual and technical safeguards appropriate to the nature of the data and our agreement with OpenAI.
We use reasonable technical and organizational measures (such as encrypted transmission and access controls) to protect information. Third-party processors are required to process data consistent with our instructions and applicable law.
Data Storage and Security
How we protect and store your information
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. These safeguards may include:
While we take reasonable precautions to protect your data, no system can guarantee complete security.
Data Retention
How long we keep your information
We retain personal information only for as long as necessary to operate the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account and associated data by contacting us at support@axontechnologies.io.
Sharing of Information
When and with whom we may share your data
We may share information in the following situations:
Service Providers
We work with trusted third-party service providers who help us operate the Service, including hosting providers, analytics providers, infrastructure providers, and AI service providers. These providers process data only on our behalf and under appropriate contractual safeguards.
Legal Requirements
We may disclose information if required to do so by law, subpoena, or other legal process.
Business Transfers
If Biolink Health is involved in a merger, acquisition, restructuring, or asset sale, user information may be transferred as part of that transaction.
We do not sell personal data to advertisers or data brokers.
Your Privacy Rights
Control over your personal information
Depending on your location, you may have rights related to your personal information, including the ability to:
To exercise these rights, contact us at support@axontechnologies.io.
International Users
Cross-border data transfers
If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
By using the Service, you consent to such transfers.
California Privacy Rights
Rights under the California Consumer Privacy Act (CCPA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data is collected, the right to request deletion, and the right to opt out of the sale of personal information.
Biolink Health does not sell personal information.
Changes to This Privacy Policy
How we notify you of updates
We may update this Privacy Policy from time to time. When we do, the Last Updated date will be updated.
Material changes may be communicated through the app, website, or email where appropriate.
Contact Us
If you have questions about this Privacy Policy, reach out to us.